➜We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

➜To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

➜To start a return, you can contact us at Scentsofmagnolia@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

➜If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

➜You can always contact us for any return question at Scentsofmagnolia@gmail.com.

➜Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

➜We handle our products with care and take every precaution to ensure your items will arrive to you as quickly and safely as possible.

➜However, damages may occur in transit. If this has happened, please send us an detailed message at the link below with the following:

You must contact us within 72 hours of receiving your order

  1. Your full name so we may address you properly.
  2. Photos of the packaging and item/items in it.
  3. Quantity of broken items as well as your order number (ex. #1234).
  4. Please ask if you would like a refund OR a replacement

➜Please follow the steps above so we can solve your issue quickly and effectively!

Click Here To Contact Us!

➜We do NOT accept exchanges unless the product that you've received is damaged or broken. 

➜We understand that everyone has unique preferences when it comes to scents, and what appeals to one person may not appeal to another. It's all part of the wonderful diversity of personal tastes. Once you've made a purchase, the items are yours to keep, and we do not offer exchanges.

➜We strongly encourage you to explore the scent descriptions provided for each product before making your selection. Additionally, you can find detailed scent notes on each product page to help you choose the perfect item for your preferences. Your satisfaction is important to us!

➜If you require assistance in selecting a scent, please don't hesitate to reach out to us for guidance. We're here to help you find the perfect fragrance for your preferences.

➜We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.

➜If approved, you’ll be automatically refunded on your original payment method within 10 business days.

➜Please remember it can take some time for your bank or credit card company to process and post the refund too.

➜If more than 15 business days have passed since we’ve approved your return, please contact us at scentsofmagnolia@gmail.com

➜We care about your happiness and peace of mind. Please don't hesitate to contact us if you have any questions, concerns, or just want to chat! Just click the link below and we'll help you!

Click Here To Contact Us!